Refund Policy
Last updated: January 15, 2026
14-Day Money-Back Guarantee
We want you to be completely satisfied with Mivian. If you're not happy with your purchase, we offer a full refund within 14 days of purchase—no questions asked.
How to Request a Refund
To request a refund:
- Email us at support@mivian.app
- Include your account email and order reference number
- We'll process your refund within 5-7 business days
Refund Conditions
- Refund requests must be made within 14 days of purchase
- Refunds are processed to the original payment method
- Unused credits will be removed from your account upon refund
Free Trial
New users receive 1 free credit to try the service. This allows you to test Mivian before making any purchase.
Contact Us
Questions about refunds? Contact us at: support@mivian.app